Return & Refund Policy

At Print Vibe, we want you to be happy with your purchase. If you are not completely satisfied, we accept eligible returns within 30 days of delivery.

Returns

Customers may request a return within 30 days of receiving their order. To be eligible for a return, items must be unused, unworn, unwashed, and in their original condition.

Customers are responsible for return shipping costs unless the item was received damaged, defective, or was sent incorrectly.

Custom & Personalized Items

Custom, personalized, and made-to-order products are not eligible for return or refund due to a change of mind, incorrect size selection, or customer-provided design information.

If your custom item arrives damaged, defective, or contains an error made by Print Vibe, please contact us within 7 days of delivery so we can work with you on a replacement or appropriate resolution.

DTF Transfers

DTF transfers are non-returnable once shipped because they are prepared specifically for your order.

If you receive the wrong transfer or your transfer arrives damaged, please contact us within 7 days of delivery with photos so we can assist you.

Damaged or Incorrect Orders

Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery and include photos of the item and packaging.

If the issue was caused by Print Vibe, we will work with you to provide a replacement or other appropriate resolution.

Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to the original payment method. Please allow your payment provider additional time to process the refund.

Exchanges

We accept exchanges on eligible non-custom items within 30 days of delivery, subject to availability.

Contact Us

If you have questions about a return or refund, please contact Print Vibe through our store's contact information.